IDFC Work From Home Job | Part-Time Recruitment 2023
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| IDFC Bank - Work From Home |
Job Role: Teller
Business Unit: Retail Banking
Department: Branch Banking
Job Location: Across India
Educational Qualifications:
- Any Graduate
- Any Post Graduate
Experience:
0-4 years experience in Banking or allied Business
Job Purpose :
The role entails providing the best-in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build-up, cross-sales at the designated branch, and ensuring regulatory requirements.
🔗 How to Apply:-
Apply Now - Click Here
Roles & Responsibilities:
Daily customer engagement on assigned customer portfolio for CA/SA/TD build-up, Asset & Wealth cross-sell.
Deliver business targets assigned as per the performance scorecard.
Giving the client need-based product solutions and in the process aligning client requirements with business specifics.
Assessing customer propensity and ensuring higher product penetration per relationship.
Referencing for more business from existing customers.
Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
Ensuring adherence to banking regulations & policies pertaining to anti-money laundering, knowing your customer (KYC), Data and information security, etc.
Assist in the closure of all observations on the audit report.
Client relationship management and customer services related to retail banking operations.
Custodian of the branch vault and manages the vault limits.
Supervise all cash and non-cash transactions like DD/MC, and fund transfers.
Updating the key registers regularly.
Review branch reports like end-of-day (EOD) cash position reports and instruments issued.
Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation, and maintenance of suspense accounts register as per the required format.
Secondary Responsibilities:
- Perform audits and ensure compliance to internal and external regulations and guidelines
- Provide best-in-class customer service to become their banking partner of choice
Key Success Metrics:
CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance scorecard.
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